Minutes before leaving the house I got an email from Jana that unit 104 had no heat and she'd already called McCreery for a service call. I quickly cancelled them and we headed over. Diego started looking at the furnace. Nothing looked wrong immediately and, as he had a bundle of wires in his hand, he said "we may just have to have McCreery look at this. If it were my house I'd just track it down. It's probably just a loose wire ... kind of like this one." Sure enough just as he said that, one of the wires just fell out of it's place into his hand.
He pushed it back in, firmly, and we were back in business. I don't even want to think about how much McCreery would have charged us for that call. Not only would there be the service call, but I'm just guessing that they would have found something to replace, rather than just plug in the loose wire.
That's my guy - what a gem.
Crisis averted, we moved on to each of the other apartments. The furnace filters were nasty dirty. We also checked for leaky faucets, looked at the grout/caulk, and just generally checked the condition of the units. We encouraged to see how good each unit looked - clean, in good shape, overall. Whew!
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